For call centers
Your team makes the calls. The Bridge takes the patient all the way to the chair.
Working tools for your call center and a network of verified clinics where your patients can go.
- No fixed fee
- EU servers
- See the screens
What it looks like at work
Real screens from the “Salla Demo” account, with fictitious leads and data.
Lead pipeline
From “new” to “appointment booked”: every lead has its own status, agent and history.
- Drag and drop between stages
- Scheduled callbacks for every lead
- A quote for the patient
The Bridge: check, consent and booking
Check the number before calling; consent is recorded with the script text; the clinic is assigned automatically.
- Shared “do not call” list
- The contact stays with your team for 30 days
- The appointment goes straight into the clinic’s schedule
Earnings, measured
Every patient your team brought, when they showed up and what your team earned. Based on check-in, not on promises.
- Monthly summary per team and per agent
- A line only arises when the patient shows up
- Clear attribution: who brought the patient
All call center modules
Dialer & VICIdial
Campaigns, lists and the agent screen, connected to your VICIdial.
Leads & pipeline
Your team’s leads by stage, with status and agent.
Callbacks
No forgotten patient: callbacks are scheduled and tracked.
Calendar & my day
Each agent’s appointments and callbacks for the day.
Quotes
A quote for the patient with partner clinic prices.
Earnings
Earnings for every patient who shows up, per team and per agent.
Bridge & consent
Pre-call check, recorded consent, appointment at the clinic.
“Do not call” list
Do-not-contact requests are respected across the platform.
Recordings & quality
Consent-based call recording, scoring and coaching.
Voicebot
A voice assistant for repetitive tasks that hands over to a human when needed.
Performance & analytics
Calls, appointments and attendance per agent and campaign.
Agents with roles
Manager and agents, with full data isolation.
The Bridge
Partner call center: no fixed fee
You pay no subscription for the Bridge. You earn an amount for every patient who actually shows up at the clinic.
How the Bridge works- Verified clinics in several cities
- Clear attribution: who brought the patient
- Payment tied to check-in, not to promises
- Clinical data stays with the clinic
Security & data
Health data, handled with care
EU servers
The platform and its data run on servers in Germany, inside the European Union.
Isolated workspaces
Every clinic and every call center has its own workspace. Isolation is checked by automated tests.
Two-factor sign-in (2FA)
Authenticator-app codes for staff; mandatory for the platform administrator.
Nightly backups
A full copy of the system every night, for fast recovery if something goes wrong.
Documented consent
Every consent is stored with the exact text shown, the time and the source, in a log that cannot be edited.
Clear GDPR roles
The clinic remains the owner of its patients’ data. iVoip processes it only as technical provider (Art. 28), under a data processing agreement.
See the platform in 30 minutes
A demo online or at your clinic, no commitment. Or sign up and we’ll contact you after verification.